Wellbeing volunteers would support adults in a person-centred way, tailoring to the needs of the individual. This may be through practical, social and/or emotional support. Volunteers work independently, or support staff, with delivering groups activities to individuals who may be experiencing a lack of confidence, social isolation, anxiety and/or lifestyle issues such as challenges maintaining their weight. The volunteer will be able to listen and understand the needs of the individual; working to assist the team in empowering people to develop the knowledge and skills they need to make changes to their wellbeing and/or access vital services in their community.

Skills & qualities required:

First and foremost, to be compassionate, kind, caring, empathetic and have great listening skills. It is also helpful if you understand and can empathise with people who are struggling to make positive and helpful decisions about things which are impacting on their quality of life.

You will enjoy getting out and about in your local community, helping people to grow in confidence and supporting them to make plans and access appropriate services and community activities. Overall, a willingness and desire to want to make a difference and support people in your local community to enable positive changes.

You will also need to use appropriate systems for data capture and reporting so being comfortable in using email and Microsoft Office applications is useful. Full training will be provided on specific systems.

In addition, all Onside volunteers are expected to:

• Operate within the organisation’s stated principles and values, adhering at all times to the organisational policies, procedures and guidelines
• Demonstrate a commitment to equal opportunities, social inclusion and individual empowerment
• Take responsibility for safeguarding appropriate to your role and raise any potential concerns with the Onside Safeguarding and Professional Guidance Lead
• Wellbeing Service training (training needs will be dependent on the type of support you are providing)

Onside is committed to ensuring that children, young people and adults at risk of harm or abuse who come into contact with Onside staff and volunteers, are treated with respect and are free from all forms of abuse or mistreatment and we are committed to ensuring that all staff and volunteers are aware of their responsibilities in relation to safeguarding.

Please see our website for the full safeguarding statement and policy.